Terms and Conditions

1. Agreement to Terms

By accessing or using Surgrio Inc.'s services, website, or mobile applications (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the Services.

1.1 Medical Disclaimer

The Services provide a platform for healthcare management and coordination. While we facilitate access to healthcare services, we do not provide medical advice. Any medical information provided through our Services is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

2. User Accounts

2.1 Account Creation

To use certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2.2 Account Security

• You are responsible for safeguarding your account credentials
• You must immediately notify us of any unauthorized use of your account
• You may not share your account credentials with any third party
• You must maintain the confidentiality of your login information

2.3 Account Termination

We reserve the right to suspend or terminate your account and access to the Services for any reason, including violation of these Terms, suspected fraudulent activity, or risk to other users.

3. Service Usage and Limitations

3.1 Permitted Use

You agree to use the Services only for:

• Managing your healthcare information and appointments
• Communicating with healthcare providers
• Accessing and reviewing your medical records
• Scheduling medical appointments
• Processing healthcare payments

3.2 Prohibited Activities

You may not:

• Use the Services for any illegal purpose
• Attempt to gain unauthorized access to the Services
• Interfere with or disrupt the Services
• Upload malicious code or harmful data
• Impersonate any person or entity
• Collect user information without consent

4. Healthcare Services

4.1 Provider Relationships

Surgrio Inc. facilitates connections between patients and healthcare providers but does not provide medical services directly. All medical services are provided by independent healthcare providers who are solely responsible for the quality and appropriateness of their care.

4.2 Emergency Services

Our Services are not intended for medical emergencies. In case of a medical emergency, immediately call your local emergency services or go to the nearest emergency room.

4.3 Appointment Scheduling

While we strive to maintain accurate scheduling, we cannot guarantee the availability of appointments. Healthcare providers may need to reschedule appointments due to emergencies or other circumstances beyond our control.

5. Payment Terms

5.1 Fees and Charges

You agree to pay all fees associated with the Services. Fees may include platform usage fees, appointment booking fees, and any applicable cancellation charges.

5.2 Insurance and Billing

While we may facilitate insurance verification and billing, you are ultimately responsible for understanding your insurance coverage and paying for services not covered by your insurance.

5.3 Refunds

Refund policies vary depending on the type of service and circumstances. Please refer to our Refund Policy or contact our billing department for specific information.

6. Intellectual Property

6.1 Ownership

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, and software, are owned by Surgrio Inc. and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Services for their intended purpose, subject to these Terms.

7. Liability and Disclaimers

7.1 Limitation of Liability

To the maximum extent permitted by law, Surgrio Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Services.

7.2 Service Availability

We strive to maintain the availability of our Services but do not guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or updates.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Services. Continued use of the Services after such modifications constitutes acceptance of the updated Terms.

9. Contact Information

For questions about these Terms, please contact us:
Email: legal@surgrio.com
Phone: (800) 555-0123
Address: Surgrio Inc., 123 Healthcare Avenue, Suite 100, Medical City, ST 12345